Fantastic, friendly and personal customer service from the minute I walked in. Deep knowledge of products with endless patience to guide me to what was best for my needs, without a hint of pressure to buy. Bike was built and handed over the next day despite it being a very busy time for the business, absolutely 10/10 from start to finish
Highly recommend this professional outfit. Very friendly and personal customer service combined with a wealth of knowledge and experience in bikes. Special mention and thanks to Russell who visited my home on 3 occasions to deliver and fix issues with my new bike.
Recently been looking for a new winter bike purchased a trek Domane picked same day at fair price excellent service and very friendly staff would recommend
Although its a serious high end bike shop, they do carry out services for electric bikes and its very handy for me locally, and thats in spite of the stigma attached to electric bikes from the lycra brigade!
Very professional approach.
The honesty that truly inspires and gives the customer confidence.
I was quoted for a silver or gold service and after checking the bike they called me and said the bike is in excellent condition and therefore they would not charge me original quoted price.
I would highly recommend Mike's family business.
Thank you team Mike keep up the great service and will always visit your store fir any bicycle repair or purchases that i might need in future.
Thank you so much!
Vip
Mike Vaughan Bikes offers and delivers everything a professional bike shop should. Great bikes, great staff and great service. The standard for all other bike shops to aspire to. Thanks and keep it going.