Knowledgeable and friendly and very expert in their field. Have known them for a number of years and they are simply the best place if you want a bike.
I had a punture in Kenilworth which of course I was able to deal with myself however the problem was deeper and I had a second punture so I decided to pay a visit to Mike Vaughan. They were excellent, Mike gave my bike, tyres and break pads a checkover, I needed replacements and he explained why. He checked my front steering bracket at the same time. I was well chuffed with the service and care and I was back on the road in no time. with confidence. It was all my fault due to lack of maintenence. I keep my bike clean but you have to look a bit deeper sometimes, and that's what Mike did. Thank you. Phil
Easy to access - all staff are very customer friendly - advice was clear and understandable - always felt that the staff were trying to look after my interests
Thanks for the professional servicing of our e-bikes this week. Everything was very efficiently done and most importantly we can ‘feel the difference’ when we’re riding the e-bikes.