My experience was wonderful. My therapist, Christina, listened to every one of my needs and was able to accommodate pain and injury that I am currently suffering. I left feeling so relaxed- I am very grateful for the excellent service from check-in to departure!
From the moment I walked in I felt a deep sense of calm and relaxation. I was greeted warmly by a gentleman who's name I'm afraid I didn't catch who walked me threw the process of getting my locker, the robe and slippers, the steam shower and the amenities before the treatment. The robe was so plush and comfortable and the steam showers were such a lovely touch. I also particularly loved the art in the women's change room depicting the tree stumps from Japan.
Once I found my way to the waiting Lounge, Katie greeted me and was thorough in her intake. She was very attentive and asked clarifying questions about specific areas I wanted treated, if I had any allergies or aversions to my treatment and listened intently to all my aches and pains and allergies.
As a massage therapist from Canada myself, I really felt taken care of and respected both during intake and on the table. Katie did an excellent job of applying techniques and checking into my comfort levels while still providing a relaxing and therapeutic deep tissue massage.
Definitely one of the top massages I've ever had and her expertise really shines through. I will be recommending Katie to some of my clients northside who venture to Austin frequently with a great amount of confidence that they will be in extremely good hands, pun intended.
Thank you for such a captivating time and I look forward to coming down again.
We arrived a few minutes early and the staff took us right in. They explained the simple process and after changing into our robes we were seated in a delightful waiting room and offered snacks and beverages. The massage was a pleasant experience - the music was very relaxing and tranquil. The oils were soothing. Would rate this visit a 10 and would recommend to anyone visiting this beautiful city!
Absolutely amazing!!! I came in town for a wedding this past weekend. I decided to pamper myself. I will definitely be recommending this place to everyone I know
Thank you Rhonda for your excellent assistance. Rhonda takes care of me when scheduling my appointments and greets me like I am family every time I come in for a service. Rhonda is knowledgeable with products and I can always count on her guidance when purchasing both hair and skin products. Rhonda is a super star.
What more can I say – there's a reason I always and only go to M&H and specifically, Gabriella. Came in after a trip with backpacking and long flights, and she made sure I got back on track with no back, neck, or shoulder pain.