1. Helpful instructors; 2. Clear instructions on entering/leaving the pool; 3. Encouragement for students to level up; 4. Helpful website 5. Responsive phone call response.
We have had an overall great experience with Miller and my 2 year old loves going. However, his teacher recently left and now he has someone new and he cries when I walk him in. I wish there was more communication when teachers (or even GMs) leave. Kids thrive in routine and get used to the same faces, so when it changes, that can be hard for them. Even a quick email sent out to parents saying “hey, this teacher will be leaving, this is who is taking their spot” would be appreciated.
Staff works well to get a schedule that works for you. With multiple kids, this is a life-saver. Our kids have done well at Miller and have learned a lot
I have had nothing but excellent interactions and experiences at Miller Swim School in Jenks. My son has been in swim class since he was 6 months and is now 4 and a half. We love Miller!
Instructors and staff are very encouraging and supportive. Fun learning environment. I wish there was more feedback on how to get the stars. It doesn't seem like the swimmers are graded very often.