I know every person that works there by first name. Everyone is very friendly and very knowledgeable about the products. I have been to other shops and have felt like a number whereas I feel welcome when I enter their doors. The service is top notch as well as the people that work there.
When I ask detailed ????s you provide detailed responses.
You also try to squeeze in service while I'm there after making a sizeable drive to your shop.
Your shop is also very bright, clean and well maintained - something not maintained by a lot of bike shops.
Staff and friendly service. Also, your prices are reasonable and you do not try to gouge people. You probably make a reasonable profit. Honorable. Finally, it is probably somewhat of a hassle but your willingness to take in used bikes on trade and provide reasonable value for them is stellar. Thank you for being a great family business.