I raced my mountain bike competitively a few years ago. The guys at the shop did an awesome job keeping my bike tuned up to race. I know everyone on a first name basis and everyone is very knowledgeable and friendly! Hands down the best bike shop in the area! I highly recommend them to anyone looking for a bike or anyone who needs their bike worked on.
When i purchased my bike last year the one thing I took away from it was the awesome customer service. Jordan answered all the questions and ensured I had the right product for my wife and I. I enjoyed the service so much that I happily returned from Northern Virginia just to get a tune up. They are very professional and ensured my bike was in top shape for riding during the upcoming seasons.
Thanks for your awesome service!
Jordan at Mole Hill Bikes gave us a lot of helpful information about ebikes on our first visit that we found very helpful. We appreciated his counsel on the type of ebike that aligned most closely to the bike riding we will use it for in our senior years. He also took us on a test ride for me to try it out. The services were great and I love riding the ebike we purchased from them. We also appreciate the benefit of free maintenance for the first year.
I've been a customer for 18 years. Have always had very positive experiences at Mole Hill. When you ask Gerald a question you get a response rich in content and to the point.
His way of doing business could be a model for many others. JK
Very friendly atmosphere even with 2 crazy kids who were tired of being cooped up in the car. They were very knowledgeable and not pushy when I went looking for my gravel bike. If they weren’t 2 hours away I would be taking my bike back for all its service as they were very helpful in teaching us about some of the upkeep needed for the bike. Thanks for getting me set up with my bike!
Went there to ask questions about the electric bikes. I got all my questions answered by Jordan (very knowledgeable) and I did purchase the bicycle. I'm one happy customer. Thank you mole hill bikes!