I was allowed to test ride multiple bikes. The sales person asked me oodles of questions about what I was looking for in my bike and why I was wanting to ride. They were flexible, and knew another about the products. Their notification that my order was ready was quick and clear, and it only took a weekend to get it. They helped me set up the riding app to go with the bike. And also showed me how to take the tire off to get it in my car I would definitely use them again :-)
Sell only the best rated products. Super knowledgeable. This is my 4 th bike from here. And I’m super excited about going electric. 900 bikes to choose from in every color was awesome as well. Had my bike built the next day.
Quality bikes and very knowledgeable owner and personnel. I felt comfortable that Gerald was recommending the best bikes for my age and intended use. I’m looking forward to many years of riding my new bike.
We appreciated the friendliness and willingness to solve our ebikes issues even though we had not purchased our bike there. They could not have been more helpful. Customer service was excellent. We'll buy our next bikes there. And recommend Molehill Bikes to our friends and family
Personal service was so helpful in making my decision about my ebike. Test drive sealed the deal. I really appreciate Jordan's suggestions for add-ons also after picking out the right bike. Thanks so much!
Top notch bike shop and the absolute best customer service I’ve ever had in the bicycle industry. Every time I need the “unobtainable” bike Gerald and Jordan will have it in their shop within a few days when other bike shops tell you it isn’t available. Their friendliness and welcoming atmosphere has made me a customer for life. Its well worth the 200 mile round trip for me to make when they really do care about their customers.