They did an amazing job!! I haven't stopped talking about how great they did to everyone. They came in, did their job in a timely manner and were so respectful and professional!! Will definitely be hiring molly maid again!! Thank you!
They were extremely thorough and very polite. They were fast and did a good job. The only thing I would complain about is when I called and requested Molly Maid, I asked that my refrigerator be cleaned also. It wasn't cleaned, but i really can't blame them. I didn;t mention it to them as I tried to keep my dog and myself out of their way.
A few weeks prior to the cleaning date I needed, I setup an appointment. There was some miscommunication and my appointment was not officially booked when I called back to confirm the date/time. At that point the person I spoke with provided me with an alternative date/time in order for me to still have my house cleaned prior to company coming to stay. Even though they could not keep the original appointment, I felt like they definitely did everything they could to resolve the issue to my satisfaction.
The Team that was assigned to my house arrived late due to circumstances beyond their control. They notified me in advance that they would not be there at the scheduled time. Once they arrived they did a thorough job and did not try to rush to complete my house. They had both had a long day, but did not make any excuses and were very pleasant.
This company is a pleasure to deal with. Everyone from the scheduling departments to the cleaning company. They are courteous, helpful and do a excellent job cleaning.
I would recommend this company. Sincerely, , Gone Coastal /Ponte Vedra