I called Molly Maid of Chapel Hill and they came out to my home the same day to give me an estimate which was fantastic. The cost for recurring cleaning and what the cleaners do is reasonable. The initial cleaning price is steep but Molly Maids will contact you and make sure you are satisfied. If you aren't they'll send the team back out to make it right. We wish they would also do dishes and laundry but I guess that would be called a "housekeeper." My favorite thing about the house cleaning is the vacuuming and wet mopping of the hardwood floors since that is something that we usually don't get to often enough ourselves.
Hello, I was very disappointed with the quality of cleaning. The dusting job, in particular was poorly done and there was still a lot of visible dust sitting around some surfaces and on some bottles. Moreover, the cleaners didn't pa attention to little details and left some avocado stains on my appliances, nor did they clear out clothing out clothing that was strewn around. I understand they don't do laundry but the least they can do is fold things or at least neatly tuck them away.
Good evening, the service I received on March 8th overall was okay. I received a "deep cleaning". The ladies were very polite and respectful, but my expectations of a deep cleaning were not as thorough as I assumed it would be. Some areas were missed like wiping of both sides of doors, window seals, [LAST NAME REMOVED] boarders. Also, in the initial estimate I was told that kitchen counter and appliances would be clean as well. I was ask by ladies to check over and tell them if had any concerns...I did have the go back in kitchen and get some areas over cabinets([LAST NAME REMOVED] part ) which was just wiped with cloth. Again, the ladies were very nice and I am very appreciative of the services, but after looking everything over and telling guest that I had services done, they were puzzled at the term "deep cleaning", the bathroom floor wasn't mopped, and kitchen seem to just get a wipe over...again no deep Cleaning. I was really reluctant about responding because I value anyone time and again these ladies were very nice. I just wasn't satisfied, so kinda felt maybe my expectations in this service was too high, or I fully didn't understand the term deep cleaning as it relates to the company. Thank you so much for the opportunity to give feedback.
The girls are on time, trustworthy, do a great job of cleaning my house, are super friendly and very helpful. I would highly recommend Molly Maids to anyone. Their monthly deep cleaning is a gift to me from my husband and I am so grateful.
(Please use my first name only)
We did a quality check on your next clean to make sure the team did a great job on these items for you.
February 8, 2017
I love having Molly Maid come in. The girls were friendly and got right to work. They also work very fast. It was an u describable feeling that came over me to know that I was able to get other business done and that my bathroom would be clean when I was ready to use it. I would you then again and recommend them.