My property was not cleaned as I requested. I had to go back and spend an hour cleaning myself. When I arrived at the end of the cleaning time I was given no indication that the house was not cleaned throughly. They cleaning crew acted as if everything was done as I asked.
I'm out of town and didn't see the actual work. However, the workmen in the house felt the workers did a thorough, good job. Setting up regular cleaning services was easy, and we're comfortable with security and safety issues.
The entire house was cleaned very well. And for a very reasonable price. The only constructive criticism that I have was that knowing the blinds had been cleaned, they were sometimes left in "awkward" positions. Most were fine but a few had to be adjusted/aligned after the cleaning. Overall, we're very appreciative of the service and value that MOLLY MAID of Chapel Hill provided.
We were absolutely happy that we got such a short-notice appointment when we were in urgent need of help. Everybody was very friendly, helpful, and supportive on the phone and in person. We were very preoccupied with personal issues while the maids were cleaning, this is why we couldn't supervise them properly. At first, the result after they left (under an hour, record time and saved us money, thank you), however we discovered that the cleaning had spared all corners, cupboard surfaces and insiders as well as the oven drawer, so the maids had done an excellent job with the surfaces and inside the oven (respect!), but not gone in-depth and also not above the height of their heads, so we had to do part of the job we had originally requested help with ourselves. That was a pity, as also we would have paid for the second hour in order not to do it ourselves! Otherwise we were extremely happy with the service and if needed we would book again, but next time supervise the maids. Thank you nonetheless, your service was a life saver after all.