Second chance paid off!
This was our second time using Molly Maid and our most recent service and team made us believers! Aside from a few "missed spots" the house was perfect and we've scheduled our next cleaning.
The personalized service is fantastic. After the initial cleaning, I was not dissatisfied, but preferred things to be done differently. (i.g. use a certain cleaner on kitchen surface and vacuum prior to mopping) The next cleaning was exactly as I requested and has consistently met my standards. Very pleased with the services they provide. My daughters also LOVE what they do with the stuffed animals on their beds.
reliability: no calling in sick, I can depend on service every scheduled date at the time promised
consistency: molly maids know what we want as specific quirks, and know most because the quirks are written down with very few exceptions work is very adequate
timing, work is done in less than two hours, and we do not feel comfortable with people in the house all day