For me, showing up on time is a big deal. My time is valuable and I don't like waiting around for service. Having said that, the biggest reason I would recommend Molly Maid (and have already done so) is the people. Patricia and her assistant were great. They walked through the door and didn't stop cleaning until they were finished. They did a thorough job and listened to what I asked them to do. Molly Maids is the best thing I've done for myself in a long time.