It was easy to call, setup an appointment, give them my credit card and that was it. When I returned home the next day (I had given the leasing company of my building permission to let the cleaners in) my apartment was spotless. I feel as though they went above and beyond and the price was reasonable for all the hard work.
The two ladies who cleaned our house were very thorough-dusting, cleaning, vacuuming, mopping, etc. They moved furniture to get in the hard to reach spaces. They did not waste one minute, getting to work as soon as they stepped in the door.