The cleaning staff usually arrives when expected. Cleaning is mostly done in a professional manner although when a new person shows up the cleaning is not as complete as with the normal staff. There have been instances when the cleaning staff talk to each other slowing the cleaning process, or talking on their cell phone. For the time spent and the cleaning I have been getting lately it would be nice if I could pay less. I need your service and wish it to continue but in an improved manner.
I it would be nice to pay less
Always friendly.. courteous..and does a good job of cleaning....look forward to the regular cleaning crew..but they are all very good and nice..whichever crew comes...and .have used their service for years...and they are very understanding...and like..our huskies..and understand huskies leave behind fur and paw prints..which they kindly remove with a smile..
I have been a client of Molly Maids for over ten years. The service is great. Not only do they do a good job, they are dependable. Since they are a Corporation you do not have to worry about finding a replacement if your cleaner is out sick or on vacation. Molly Maids make sure that the service continues. They have a pass down the line process so if you have a special request you only need to tell them once, they note it in your record, and it is consistently done from then on even if your cleaning crew changes.
I've had a wonderful experience with Molly Maid of Northwestern Fairfax. They were always thorough and did a great job. I loved coming home to glistening hard wood floors and everything spotless. Thank you for many years of excellence!