We appreciate that you have been responsive to our requests for schedule changes.
We appreciate that you have been responsive to our requests about personnel.
I understand that Janette (?) is no longer working for you, but I would say that what I noticed on the days that she was servicing our house was her attention to detail. More of the little things got attention without me having to ask. My husband appreciated that she remembered the 2 things most important to him.
So far all of your employees have be courteous and try to do what we ask.
My husband is particular that we have consistent personnel. Thank you for trying to provide that.
-I like the smell and freshness- I like the little added extras such as having my bed made- I like the reminders and the accessibility whether I have a concern or a celebration I can get in touch quickly with an individual from the service