Having been a client since 1993, if service was not totally satisfactory, we would not have continued! Excellent service, extremely reliable, nothing but high regard for Molly Maid, Inc., and our "Molly's".
[FIRST NAME REMOVED] H [LAST NAME REMOVED]
They notify me by message to confirm time of their arrival. They maintain communication with me to ensure any specific area that I would like more attention on is completed. The team I have does a thorough job each and every time they clean.
I like the fact that the team is unfailingly prompt, efficient, effective and gracious. I am always pleased when they appear to clean my apartment and pleased again when I see the work they have done. Well done, ladies!
The girls are so friendly and cheerful. They always ask if anything else should be done and when they are finished cleaning, everything looks and smells so fresh. My daughters gave me the first visit as a Christmas present last year and I'm so glad I continued a monthly service.
Let me start by saying that I rarely provide reviews i.e. I'm thoroughly disgusted by something or totally appreciative. Considering I've had Molly Maids cleaning my apartment for approximately 15 months (or more) I'm guessing you, as the reader, can figure out, I'm totally appreciative. They always do a phenomenal job and I always look forward to coming home from work on the day of their monthly visit. The few times I've been there when they arrive, the girls are extremely friendly to both me, and my dog. I don't know what it was about Molly Maids that first convinced me to call them, but I am sure glad I did. About the only thing I wish they'd do for me is to pay me for all of the advertising I give them when talking to friends and co-workers. Seriously, don't hesitate to have them clean your home. You'll notice the difference the first time, and every other time.
You keep my same team and they know exactly what I like - they do a terrific job and everything sparkles. The ladies who clean are friendly and always willing to accommodate any special situations. The staff in the office is also very accommodating to changes in schedules. I also like that they do not use bleach.
The girls have upbeat, friendly attitudes and are willing to please you any way they can. There's no wasting time..they get to work immediately and do a very good job on everything you request. Also, on arriving they ask you if there's anything special you want them to do today. I'm very impressed with their friendly and competent service.