They email you the day before they come to remind you .
The folks who spray are very nice . They waited for me to get home one time to put my dogs up while I was stuck in traffic .
They have a live person who answers the phone .
I've not had any mosquitos since using them.
I can enjoy my yard again! I never thought it would work as well as it did, but I was pleasantly surprised that even in my neighborhood where no one sprays their yard or keeps their yard up, Mosquito Squad was able to get rid of almost all the mosquitoes!
everyone was very nice. guys that sprayed were very respectful. Jeani was wonderful to work with as she accommodated my every need & was always willing to make me happy - she IS what GREAT customer service SHOULD BE everywhere.
I couldn't be happier with this entire experience. From the day I called to begin this service up to this time, it's been worry free. The lady I spoke with on the phone explained the process, cost ,etc to me, was warm, friendly and most helpful. She sent me a schedule and told me what to expect with payments and sprayings. On the first spraying, one of the technicians walked me through the yard and told me things I could do you cut down on mosquitos. I've tried to follow his simple guidelines and it's worked. My yard has been bug free this summer! No hassle, dependable, and courteous! It just doesn't get better than that.
When I experienced a few bites after initial service, an email from me received very propmt response. You came and sprayed again immediately. I also like the email reminders of service. The company seems to not only have a great product, but excellent customer service. A rare combination!