Great customer service. Just had an issue of requiring several reapplications. The rain must have made the chemicals less effective based on the bites days after the latest application. Not sure if that can be fixed.
Despite my skepticism, it really works! I've also been pleased with the techs. They always call ahead of their arrival and have always been professional.
I have one suggestion, though. It would be great if when the email is sent out in advance to let the customer know they will be out to treat if they could give a general time range (morning/afternoon) when to expect them. For those of us with locked gates, dogs and irregular schedules, it would be helpful.
I like that you are on time overtime like clockwork! I love the tech that services our home, so sweet and nice and answers all my questions. Response from my emails is quick and detailed. Thank you for taking care of our yard so we can enjoy our outdoor spaces.