I was impressed with the knowledge of the bikes I was interested in. They had gone above expectation with the preparation of the bike I chose. Well above the previous shops I had visited. Lifetime adjustments to the bike I chose was also a factor in my choice.
I've brought two separate bikes in for repair over the past year and in both instances these folks were friendly, knowledgeable and most importantly, able to repair in a timely manner. Great vibes in this shop and excellent work.
Met Jake At the bike show. He was very helpful and friendly. In fact all the people at Motorless Motion were great. He even was able to cause my wife to buy an ebike.