Josh is fantastic. He is super well known in the industry, exceptionally knowledgeable and a real asset.
I wouldn't trust bike service work anywhere else within 15 miles of here.
Thanks Josh and team
I recently purchased a bike from Mountain Mania Didcot Shop, and the whole process was smooth and hassle-free. The staff were incredibly helpful—they sent me a quote quickly and kept me updated every step of the way. Best of all, the bike was ready for collection with no delay, which I really appreciated.
Team are amazing as are in all the other shops. Known Josh for 20 years from Beeline, knowledge customer service absolutely 150% would never shop outside the group ever 👊
I liked that even though my rear wheel was in the shop for a couple of weeks, Josh kept me updated on the work. Communication was good. He contacted Sonder but they are not the quickest to respond and so he spent time searching for an alternative wheel bearing and found it from Trek. Great work. I really appreciated his effort. He could have simply suggested I speak to Sonder and source the part myself, but he wanted to do a great job. And he did.
From the moment I entered Mountain Mania, Didcot, where I was greeted by Josh, he went beyond my expectations with advice, pointers, and information on all types of bikes available. He even explained the application process for the Cycle2Work scheme.
I'm now a proud owner of a new bike.
Thanks Josh!