This was the third time I've had to come in for a broken stem on my tire tube - I think this time the tech fixed it for good! So grateful for his service.
Thank you.
Notably helpful, although we weren't able to source out what I was needing the staff still took the time to try, and was timely in getting back in touch with me.
Staff has been eager to help and made suggestions. Very friendly.
One area to improve: provide more information re the product. E.g wanted to buy a good kids bike for my 5 y/o - went there twice. Had to ask why one bike was more expensive than another and got a partial not convincing explanation to make me buy. After watching several videos online actually explaining why and comparing products convinced me to go back and purchase it.
The service was amazing when I took my bike in for work the bike specialist did an awesome job. He called me to let me know what needed to be done what he recommended and got it done in a timely manner. Appreciate the customer service provided will be a regular customer.