We were out of town when the tenants refrigerator broke. We were able to call and everything was taken care of in a timely manner. The technician was honest and knowledgeable, you could tell he knew what he was doing.
Daniel has come to fix my washer (about 6 months ago) and just this week fixed my dryer... he was quick, honest and very kind! The prices are a little on the high side but Daniel fixed my problems once and for all.
The service technician was very courteous and professional. He diagnosed the issue and provided information so that I could make a confident decision. He repaired the problem and got me back up and microwaving again. I will definitely call Mr. Appliance for my future issues.
They repaired a refrigerator for me a couple of years ago and because of that experience I called them again when I had a recent problem with my washing machine.
I made the appointment online on Sunday afternoon for the following afternoon. Monday morning they called and asked if they could come out later that morning.
The repairman showed up shortly after 10am. Determined the problem, took the machine apart, replaced the defective pump and put the washer back together and was gone in a little over an hour.
I'll call them again the next time I need an appliance repaired.