I contacted Mr. Appliance for a 2nd opinion after being told by another popular service our 10 year old refrigerator must have a new compressor at a cost over $1,000. At that point I told him I would have to consider whether to spend that on repair and paid the $99 trip charge. Jerry from Decatur showed up at the scheduled time, quickly checked out the problem and had it corrected at a total cost 0f $211.02 so we were able to keep the refrigerator we have been well satisfied with instead of considering a replacement for over $2,000.
After this experience I will certainly contact Mr. Appliance the next time we have any appliance problems
He came when they said, diagnosed the problem and gave me an estimate. Was back the day he said he would be, repaired the dryer and charged what was estimated. The only thing that would have been nice was a ten minute warning phone call each time before he came so I could have had the dogs corralled before he got here. The repairman himself was very pleasant.
Great communication From home office. The service man who came to my house during our corona lock down was courteous and went above and beyond to repair my appliance and save me money. I was extremely pleased with my interactions with the team at Mr. Appliance.
Easy to contact and set up appointment and then on time.
Veery professional and efficient work habits and routine.
Knew the appliance being worked on and wasted no time getting to what was needed to be done and repaired it quickly.
I would recommend this repair service to everyone.