The repairman was prompt and courteous. Although I had to wait longer than expected for the motor, there were no bad effects derived from the wait. The refrigerator is working fine and I much appreciate that. It's good to know your company is here to take care of any possible appliance problems. Thank you.
The technician which was also the owner son was not a spoiled kid. I was skeptical in the beginning when I talk to the secretary about sending out a young guy because I thought maybe he wouldn’t be that good of an installer being so young. He was the opposite of what I thought he might be. He was very polite very intelligent and nice to talk to. He was prompt and he got the job done quick and professionally. I definitely would recommend calling this company for a future time.
Jacob (Jake) was professional, personable, polite and friendly when he installed our new Bosch dishwasher, at our home, this month. It looks great & seems to run perfectly (no leaks so far!) He arrived on time. He was knowledgeable about our new dishwasher and explained the features after it was installed. We would confidently recommend Jake, as an installation technician.
The only challenge was that it was an installation replacing an older dishwasher & he didn’t have the right adaptor parts with him. We had safety concerns, too, because he was here by himself, and needed to get the new dishwasher up our 8-step carpeted, foyer stairs and to take the old one down the stairs by himself. He politely used his jacket to protect the floor (when taking out and installing the dishwashers)-probably needed a work mat or tarp. Also, the old dishwasher leaked, what appeared to be water, on the hall, stairs and foyer, when it was removed from the house. -KB