The technician arrived promptly and was very professional. He was well informed and diagnosed my washing machine. He ordered the parts and returned as scheduled. I am very happy with this company and the technician.
Can't say enough good things about Mr. Appliance. After making the appointment they sent me a confirmation text with a picture of the technician. The technician showed up on time and looked very professional. He functioned my washing machine and diagnosed the loud noise during the spin cycle right away. He look the time to show me the evidence of the component being damaged and coming apart. He explained to me my options and how long the repairs would take. Unfortunately, it was more cost effective to replace the washing machine than repair it. Highly recommend Mr. Appliance and will definitely use them again if I need an appliance repair.
I like that my tech’s picture is sent with confirmation email and how easy it is to schedule an appointment online after hours or on weekends. The tech was professional and did a great job of explaining the problem.
We were very satisfied with Mr. Appliance's customer service, your technician Fransisco was very courteous and arrived on time. Your services were excellent, Dryer repair evaluation was very thorough and fairly priced for repair. We will definitely refer them to anyone who needs appliance repair.
The guy was really nice, helpful, and knowledgable. He really took care of my dryer issue. I appreciate that he took the time to explain things and all my questions. I think he is a great representative to you company.