Set up a time, confirmed, showed up on time or before, called first, careful to not track in dirt, knowledgeable about the appliance, went out of there way to accommodate a special circumstance. Was very impressed! Very professional.
Immediate response by answering my call. Scheduled service and called back to let me know they had someone in the area that could come later that day instead of next day. Called to let me know they were on the way. Showed up when they said they would. Got in and immediately diagnosed issue with my dryer. Got to work and fixed my dryer and it sounds like new again. Pricing was fair for the time spent fixing the issue. Spent close to two hours working. I would definitely recommend them again.
I love that your technicians wear shoe covers before coming into my home, that there is good communication before and during the appointment, they are respectful, and encourage me to call with any questions after the appt - their service doesn't end when the repair is over. I feel comfortable calling them back if needed.