Quick and helpful diagnosis. In our case the the technician quoted a price and then helped compare to the cost of a new machine. Turned out to only be a few bucks and our machine is 11 years old, so it was an easy decision.
Andrew was great!! The office was very good at letting us know about scheduling.
Diagnosis of the issue was taken care of very efficiently and repairs when right on schedule.
Andrew found the necessary parts and brought them right out next day.
I also like that there is a specific price for the initial home visit.
I like that your people sound friendly on the phone and that you not only give an approximate time frame when your technician will arrive, but you notify the customer that they will soon be at your door. Your tech had a good personalty, was professional and through. I would definitely recommend Mr. Appliance to others!