They worked with me from the get go to make sure I could have my spare washer and dryer serviced. They wired a 220 volt outlet into their shop so they could service the units once I brought them to the shop. I was met with a lot of courtesy and attention to my needs. -Randy from Loveland
Daniel was awesome. He came in after another vendor tried to fix it and was able correctly diagnose and fix the probably much quicker than the other guys...and he did it with respect to our house and a great attitude.
Our technician, Alex, was prompt, professional and was fun to work with. He didn’t just fix the problem, but gave us some tips for maintaining our dishwasher and preventing a similar problem in the future
Everyone I talked to or dealt with at Mr Appliance was very helpful and understanding about my situation in trying to get my LG microwave fixed. The part that needed replacing was still under warranty but LG makes it very difficult to find an "authorized" warranty repair dealer to do the service (there are none in the northern Colorado area). Mr Appliance worked with me to get the repair done and hopefully get reimbursed for the part under warrenty by providing a separate bill. I've been trying to get this microwave repaired for over a year.
Jacob was an outstanding and friendly service person who diagnosed and then repaired the microwave in a timely and professional manner. He also was very knowledgable and explained the process to me, what had happened and left the broken part (magnatron) with me in case I needed proof of the defect for the warrenty reimbursement.
I am thrilled that I have a working microwave again and with the service provided by Mr Appliance. I will definitely use them in the future.
I have used Mr. Appliance for my appliance repairs for several years. They have always done a great job and they are very trustworthy!
I recently gave a bad review that was intended for Appliance Factory. That review was meant for Appliance Factory, Not Mr. Appliance.
I highly recommend Mr. Appliance!