Mr. Appliance of Richmond Facebook-24 Twitter-24 Googleplus-24 Yelp-24

   2288 Reviews
2301 Hilliard Rd
Henrico, VA 23228
8044641240
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Recent Reviews:

May 23, 2019
Susan Grymes
Henrico, VA
David was on time, courteous, and professional. I so appreciated that he narrated an explanation of what he was doing to diagnose the problem. Once he determined the issue, David thoroughly explained my options. And when office employee Nicole called me regarding a filter I’d paid for, she too offered options. She could mail it to me or she was happy to DROP IT OFF AT MY HOME on her way home. Hard to find that kind of customer service. Thank you David and Nicole!
May 22, 2019
L.F.
Glen Allen, VA
A varidty of home services. Picture of repair person.
May 21, 2019
D.B.
Glen Allen, VA
The Tech was very detailed and explained everything to us clearly. Unfortunately the problem could not be fixed, even after two visits and the use of new parts.
May 20, 2019
M.S.
Henrico, VA
The knowledgeable tech.
May 20, 2019
Cecelia Crawford
Richmond, VA
I appreciated the timely response to my request for service, pleasant customer service from the initial contact and the service technician that corrected the problem. I was called and texted in advance of my scheduled appointment to ensure that I would be at the home. Keep up the good work! Thank you, Cecelia Crawford
May 17, 2019
Jim Nigriny
Chesterfield, VA
Nicole scheduled my work and keep my up to date very professionally. David Solomon is everything one would want in a service technician. He demonstrated total competence with a very pleasant manner. He correctly diagnosed the problem in a few minutes, correctly recommended a fix, and did the repair expertly.
May 17, 2019
J.C.
North Chesterfield, VA
David was very nice, explained things well. I was satisfied with the service call.
May 17, 2019
J.C.
Chesterfield, VA
Technician was knowledgeable and did a great job.
May 17, 2019
T.F.
Henrico, VA
Technician was very informative.
May 16, 2019
Melissa Prews
Henrico, VA
Great service. On time was in and out. Will use again. Very nice gentleman
May 16, 2019
K.P.
Midlothian, VA
The gentleman that came to service the refrigerator was very knowledgeable and professional.
May 16, 2019
Debbie Stocks
Henrico, VA
I called to schedule an appointment because our GE fridge was not cooling. I had originally called GE service but they failed to show up for the appointment and offered another time 4 days later. The employee who answered the phone at Mr. Appliance of Richmond was so kind and worked to find me the earliest appointment possible. She was able to schedule an appointment for me the very next day with a short window (2 hours) of time, unlike many other services who require a window of 4 to 8 hours. I received a text with my technician's photo and approximate time of arrival on the day of the appointment. He arrived on time, was courteous and neat, and diagnosed the problem quickly. The repair costs were reasonable and immediately resolved the problem with our fridge. I would definitely use Mr. Appliance of Richmond again.
May 16, 2019
A.J.
Henrico, VA
Availability
May 15, 2019
Robert & Carol Root
Midlothian, VA
Thought the technician was great! Explained the problem to us. We thought he was very honest.
May 15, 2019
J.E.
Henrico, VA
timely response, excellent knowledge
May 12, 2019
N.M.
Richmond, VA
Technician, David Berry, was courteous, professional and completed repair in a very timely manner.
May 12, 2019
S.W.
Richmond, VA
Easy to make an appointment and the text w photo when tech on the way is great!
May 12, 2019
G.S.
Midlothian, VA
Dave Berry did an outstanding job for us! He fixed our dishwasher after two other companies were unsuccessful. We are very grateful and will call Mr. Appliance first the next time!! Thank you very much. We highly recommend Mr. Appliance!
May 12, 2019
B.M.
Midlothian, VA
Great job. Came to the house within 24 hours of my initial call, ordered the part, and had it in and running within a few days.
May 12, 2019
Peter Ferst
N Chesterfld, VA
Very good experience-and our washing machine is up and running again!