Your representative worked very hard at the cooktop repair until he had the cooktop functioning. Unfortunately I believe this cooktop is past the point of repair to 100% and should have been replaced. Your job to repair was done to its best and we appreciate his technical knowledge in repair.
Your Tech was very knowledgeable and professional. He explained what he was doing and why. He took time to be methodical and diagnose the problem and then preformed the repair in a timely and effective manner. Would highly recommend you and your business to anyone in need of appliance repair.