The fact that (1) y'all returned my call
(2) mr. Terry showed up when he said he would (3) he did the job and did it right with out leaving any mess for me to clean up. (4) y'all went the extra mile by emailing whirlpool...... THANK YOU!!!
Appointment scheduled quickly.
Communication through email to confirm appointment and notification of arrival of technician very helpful and convenient.
Professional service, clear explanation of issue with appliance and repairs needed.
Reasonable charges for service .
Friendly and polite technician who worked in a timely manner.
Will definitely call again if I have issues with appliances !
First of all, the initial phone call to their office was outstanding. The lady who took my call was very attentive, kind and knowledgeable. She made me feel important and I appreciated that. She sent a tech out promptly. He was also kind and knowledgeable. He explained everything to us and solved the problem. I will definitely use them again.
Friendly and knowledgeable service people!!! Mr. Appliance’s customer service agents are always incredible! They are not only knowledgeable and friendly but they also take great care to clean up behind themselves. We will ALWAYS use Mr. Appliance !!!
I appreciate your willingness to travel where no one else does. Your staff was very polite and responsive to my needs. The service technician was quick and honest with his assessment as well as respectful of my home. Although, I hope I don't have a need to call you in the future it is comforting to know that you are just a phone call away!