Jim Smith has been out to the house a number of times over the years. Always performs the tasks needed to accomplish a job. He is easy to work with. Very neat and always cleans up his work area. Highly recommend.
I liked our technician because he was knowledgeable about our problem and fixed it. It had been repaired a few years ago by another company and the problem returned. I’m glad our technician solved the problem created by the original builder. I would recommend this company.
It was easy to set up an appointment. The technician (Charlie) was very prompt. Only two issues--He did not pick up the new replacement toilet before arriving at the worksite as we requested and arranged with Suzanne. He installed the new shower rod too low and we didn't realize until he left. But he came back the next week and raised it, along with fixing the chain on the toilet that he installed previously.
But overall, the experience was good. The work he did was done well.