Tech worked with my husband to fix the problem . We told the staff we have a 3 story house with10 foot ceilings . He only brought a 32 foot ladder . There for he was about 6 feet short since you have to lean the laddder.
He was able to go on the roof to clean the gutters
The handyman that was sent to my house was courteous, efficient and knowledgeable. He did the job in 2 1/2 hours that I thought would take much longer, and did it very well. I would definitely use them again!