Mr. [LAST NAME REMOVED] did an excellent job and I would like to request his assistance with my future needs. He was very informative, courteous, professional and timely in my repairs.
[PHONE NUMBER REMOVED]
Bud discussed the job with me to make sure he understood both my desires and budget, and then was quick with an estimate. My experience with the drywaller provided was fantastic and I am already planning on using Mr. Handyman again for my next project. For me there is a balance of cost and peace of mind knowing that job will be done on time, professionally, and I don't have to play supervisor. Mr. Handyman strikes that perfect balance for me.
Overall I thought the experience went well and was please with the job. I was happy with everyone who came to the house. I would recommend Me Handyman to friends and use in the future.
The only negative was trying to call and talk to someone. I had to go through a reception person who seemed to have a form they have to fill out to pass a message along. This meant that even for short messages, even after I received a call to return, meant I had to go through the entire background and process including demographics, details of the work and then the message, then the appropriate person would call back later. I could not just leave a message for someone or bypass this system as a known or current customer. It was a frustrating process. The reception person was never rude or confrontational, just seemed like they were doing a job/ filling out a form and werent allowed to work around this in any way.
The technician who came was knowledgeable and professional. We appreciated his honesty and determination to do the repair correctly. We'd certainly contact Mr. handyman again and request Pete as the tecnician sent to our house.
Although the work is not completed yet, (it should be done tomorrow) I have been extremely pleased with the level of professionalism, friendliness and overall great job on the work that has been performed. They came and gave a bid within a few days of me calling, and started work the following week. The bid for the job was very reasonable, and I believe we are staying close to that amount. They did find a bit more damage than expected (wood rot repair) but are doing everything they can to stay within my budget which is greatly appreciated! They are definitely who I will call for any future home repair issues that I can't handle myself!
You answered your phone quickly and were attentive to my situation, the work was done on time and at a fair price. I feel you would make corrections if ever needed. I liked that you are local and have experienced technicians doing the work. I will call you again when needed.