1. The speed with which you can get someone to come out.
2. No job is too small or odd
3. The technician was knowledgeable and able to perform the repairs well
4. No services were pushed down your throat. If you didn't want something, then that was that.
5. The technician had some good ideas as to how to fix things.
6. The office staff was pleasant and knowledgeable and they really followed up on work.
the repairman Don was on time. that's very important to me. he caulked in 2 of my bathrooms, and I was pleased with his work. I've used this company before, and will call them again when needed. mike elinoff,
owings mills, md