Jacob was very knowledgeable and experienced and was able to finish the job in less time than I expected. A bonus was that he provided before and after photos of the roof repair which gave me confidence that the repair was done well.
Excellent service, specific to my request - the only negative was that the appointment was for the previous day and had to be rescheduled. The reason given was that the other client's job extended beyond the time they had anticipated. I understand that's probably the nature of the business at times, and fortunately my schedule is flexible. When I phoned, the representative "made it right" by rescheduling me for early the next morning. Jacob arrived promptly and was so polite and skillful.