I like the professionalism of everyone...office staff to technicians. Whoever comes to work at my house is on schedule, works hard, explains anything I ask about (and gives good tips about the project) and cleans up afterward. I am very impressed; I have used Mr. Handyman services for years and have never been disappointed.
Prompt people who know what they are doing and are polite and concerned for my convenience and well-being. I also like that they explain what they are doing and what I should do to follow up on the work, like letting caulk cure long enough, for instance.