The service man was very knowledgeable, respectful, kind explain everything to me and before he started told me how much will it cost.Also he helped me to put things back in the closet that I had to emptied so he could do his job. Very happy with this young man
Very professional, courteous and quality workmanship.
One thing -- two years ago, you did the entire sewer line from the corner of my house to the alleyway. Nice job and you even repaved my parking area. Problem is, it almost immediately began to sag, as it was not compacted properly. Now I have a ten foot by three foot six inch dip in my parking spot and a sink hole of in determinant depth in the middle. Now, I am holding my 60th birthday party on July 13 in my back yard and rather hoping to have it somewhat level. Is there anything you can do to fix the sag? please let me know. Thanks in advance.
A clear explanation of what work should be done and the reasons for doing it. Very competent, knowledgeable and courteous technicians. Consideration that the client is not inconvenienced other than what is necessary to properly do the work. The work is done efficiently, tested that everything is functioning properly, and any debris is cleared. Employees obviously take pride in work well done.
Technician arrived quickly, fixed problem quickly & cleaned up well.
Only problem - he did not provide me with a receipt & I had to phone office to request an electronic receipt. This was looked after promptly.
Tien was fantastic...he never stopped working while explaining (great and effective selling) to this old couple his reasons for doing what he did, the advantages of what he was doing (selling) and providing much information that we needed. Great plumber and welcome here anytime.
[FIRST NAME REMOVED] & Simonne Hoggarth.
The service was very thorough and friendly. He cleaned up very well after everything was complete.Our serviceman was very inquisitive about all the problems we were having, and got right down to the heart of the problem.