Very speedy service by knowledgeable service reps. Rep was able to very quickly determine my problem and wasted no time getting to Home Depot for the needed parts. He mopped up the standing water in the kitchen cabinet and kitchen floor. Everything was spotless when he finished.
I was VERY pleased to see the rep place protective booties on his feet before entering my home. I have purchased some of my own booties because so many service companies do not supply them to workers. I am so glad your company does. Thank you.
Joan in the office was just wonderful. She was very understanding of our situation and had the plummer out fairly quick. I wish our plummer would have offered a warranty because I few day's later the same thing happened. The 2nd plummer came out on a Saterday and charged way less and gave a warranty for 30 day's.
Tom the foreman on the crew, was very helpful over the phone in listening to our issues, and offering a free quote to diagnose the problems.
The service tech, Anthony, was very respectful, and was good at diagnosing our problem, and explaining to us clearly what would need to be done to correct those problems!
He went above and beyond installing a vanity for us and we will absolutely recommend your company to friends/family in the future.
Thank you for the great work!
Friendly receptionists who answer the phone.
Friendly yet professional & knowledgeable plumbers.
Plumbers wear booties/take off their shoes in my house; they clean up after any mess that they make & they respect my home. This is very important to me.
I always get a phone call to let me know that the plumber is on the way.
The plumber who was scheduled to come to my house called out sick. The receptionist scrambled to find a replacement, who came that same day. I appreciated that very much.
When I call for an appointment, I am scheduled for a service call soon- not a week or 2 out.