I was impressed by the speed of your company's response when we had issues with sewage back-up. You sent a plumber out the same day. And this was no ordinary plumber. Fraser Weir was an excellent ambassador for your company. He expressed concern for our problem and quickly reassured us that he would find a solution, and he did -- within minutes.
Unfortunately, there was an underlying structural issue that required a digging operation at a later date. Again, I put my faith in Fraser, and he did not disappoint. The job was done exactly as outlined and the room was left in very good condition.
I also want to acknowledge the efforts of Aaron Lechner, who assisted Fraser on the second job. Although I didn't get to know him as well, I thought he conducted himself most professionally and obviously contributed to the success of the operation.
Having worked as a manager for a number of years, I know the value of good people to the success of any endeavour, and these gentlemen did an excellent job.
Because of my professional occupation, I cannot publicly endorse your company. However, if anyone were to ask for my advice on who to call about a major plumbing issue, I would not hesitate to recommend your company to family and friends.
Our toilet seals had started leaking so we called Mr. Rooter for a quote. Patrick J. arrived at our home within the specified window and explained our options.
We purchased our toilet and the next day it was installed with no issues.
The work site was restored and all the materials were removed.
I am incredibly happy with the speedy and friendly service and will not hesitate to call again in the future should more plumbing issues arise.
Faced with the urgent need for modifications/repairs to our drain stack which had started to leak quite significantly, I searched online for a plumbing service and decided to try Mr.Rooter. A short time later, Service Technician Patrick Jardine arrived, surveyed and assessed the situation, explained a couple of options, and provided a quote. A couple of hours later, the piping mods were completed with proper joints and sealing, and the system tested. Great service and very professional workmanship. For my next plumbing emergency I will definitely be calling Mr.Rooter and requesting Patrick's services if he is available.
Prompt service. The plumber explained what he was going to do. He tried hard to address the issue. However, it is a bigger job than we thought. He will be back on Friday to give us an estimate on another job we are considering while the repair is being done.
Service person Aaron was prompt and gave me a quote and performed the install quickly. I had water once again and I thank you so much especially since my call was placed on a Friday and you were here in less than an hour. A1 Service .