We called Mr. Rooter for service as our sink was clogged 2 days before the New Year. The gentleman who answered the phone was courteous an professional. The service man was at our home within a couple of hours as promised. He was cordial, professional and It didn't take long for him to diagnose the problem. His explanation was thorough. He explained the cost fixed the issue and was on his way. I would highly recommend "Mr. Rooter" to my neighbors and friends.
Richard & Barbara Groves
Lou did an excellent job locating the main sewer clog and was able to address the issue very quickly to prevent further damage in the basement. I highly recommend Mr. Rooters to anyone who need plumbing services. Thanks!
The guy was great. Very professional and carried himself like a pro. He was smart, educated and knew his business. He was able to figure the problem out in minutes and the repair went perfect. The only thing i wasn't too happy about was the sell. Our house was completely refurbished from top to bottom and he tried to sell us a package plan for future work. He knew we didn't need it but "had to" try anyways... other then trying to sell a insurance plan that was most likely his boss the owners Idea.... it was perfect. I by does everyone try to milk every penny they can from a simple job? The clog was from clean out to street swear yet this plan was for every lil thing from a clog to new water tank.... geez...... just do the job call for: I can not remember the service guys name but he was incredible and I'd call again in a heartbeat and refer them to everyone I know if they'd stop the sell tactics.