The plumber was knowledgeable. He was able to see the problem within minutes and fix it. He was affable and kind. I can now use my sink!
Mr Rooter was the second plumber I’ve had come to my home but from now on will be
MY ONLY CHOICE.
The first, Medina Plumbing, did not see this issue at all. Leaking water? Didn’t see it? Which they should have as they took apart the pipes under the sink to install a new faucet. They simply didn’t care. They also crossed the water lines to make it the only sink in my house With hot water on the left. Oh well. Medina also charged twice the fee that Mr Rooter did. Medina never supplied me with a receipt even after multiple requests.
Thank you Mr Rooter!
Service call to Mr. Rooter was scheduled promptly. Josh, owner, arrived to clear my clogged water filtration drain line. The line was scoped with a camera and determined roots had clogged the line. Josh attempted to clear the line but the roots were too invasive. He suggested an alternate solution to re-plumb the drain which I accepted. On a subsequent return trip, Josh's brother, Andrew completed the re-plumb job.
Nobody enjoys the expense of a home repair job but I was happy to have a good solution to my clogged drain problem performed by knowledgeable professionals.
Your technician, Cody, was very professional and arrived on time. He immediately went to work on my sewer clog. It was a difficult situation and he attacked it from two directions. The snake couldn't dislodge the clog, so he pulled out an expanding plug that was run on a water hose and after several attempts from both directions, the clog finally passed through the line. I was very impressed with his diligence. He was going to get the job done no matter what. It took two hours and he never stopped or showed any signs of giving up. Needless to say, I was very impressed.