I have been using Mr. Rooter for all my plumbing needs for many years and am a return customer because of the consistent, great service that I have received. The professional manner starts as soon as you call as the office staff make you feel your job, whether large or small, is important.
Robert Cassels was my Plumbing Technician this time, and once before. He is efficient and very personable and took the time to explain what needed to be done. He carried out the repairs in a timely manner and I am very pleased with the results!
Thank you for your great service once again!
Service response to my call was same day! Great response. It was a simple plumbing repair for three faucets. Pricing was higher than I expected but I guess you get what you pay for. Plumbers name was Wagas and he was very professional, informative and thorough. I recommend Mr Rooter for licensed plumbing work.
The quick response to our plumbing problem. Mr. Cassels was very polite, professional and friendly. He did what was the original problem and suggested that the toilet could be a problem in the future, so he fixed that.
Once again was very pleased with your service.
I received a text confirmation once I had booked, then received a call the morning of to confirm. Your technician was on time, very nice, explained everything, showed me what he was doing and cleaned up afterwards.