All employees I was in contact were helpful and professional. Plumber showed up within the appointed time and completed repairs in a timely matter. Would recommend Mr. Rooter to anyone that needed a plumber.
The workers are super nice and VERY professional. I run a home daycare so have varying nap times during the day and they did their best to do the extra loud work during non nap times. Every single employee you have sent to my home was top notch!
Everything. Franklin Martin the technician in Tracy CA that cleaned our house main drain was fantastic. Franklin explained everything he was doing then got right to work. The house drain was routed and hydro cleaned by Franklin and his boss. The two of them made for a good team. The boss stayed on site to assist Franklin and made sure I was happy with the job before he left. Franklin made sure I was happy when he completed the drain clean out and Double checked his work.
Mr. Rooter has the best technicians in Tracy CA.
A big Thank You to Franklin and his boss. I have found the best plumbers Tracy.
I'm very satisfied with your company. Your agent, Steven, was prompt, knowledgeable & personable. He was able to discern the problem, got the correct part & replaced it after going to Home Depot to get the needed part. I hope to never need your services again but if I ever do, I will make sure I call your company, & I hope to get Steven again.