I was pleased about the entire transaction. The telephone arrangements made in the first place went so well. Your representative in the office was so friendly, helpful & courteous to me The appointment made for me went perfectly. The workman arrived exactly as scheduled & went right to work, completing the job in the promised time. The entire matter went well for me.
I've used Mr. Rooter twice now and both times the service was fast, efficient, and professional. Absolutely no complaints whatsoever, and I wouldn't hesitate to use Mr. Rooter again should the need arise.
Response was fast. All the employees were great. Hugo, Sal and Louie. Our system required several visits and the septic pumped out in between visits. Old house, creative connections. Sal and Louie on separate visits both worked hard (Louie replaced a toilet tank flushing component for me too) and as long as it took to trouble shoot to get the pipes cleared and system flowing again. Professional friendly guys and great service!
The only downside for me is the pricing model. If you need several points of entry snaked, the cost adds up fast.