Donovan Tompkins was our plumber technician. He was knowledgeable on many levels and thoroughly explained at every step what he was going to do, and why. He very clearly explained the options available to us and the pros and cons of each option. My wife and I felt like we were dealing with a real plumbing professional.
Responded immediately. Worked expertly. Clearly explained my options. Replaced broken propane water heater with the one I wanted then fixed minor plumbing problems in the rest of the house before leaving. Completely cleaned up and discarded trash from their work. Have already recommend them to others living in town.
Very thorough, and explained everything well. Prices were a little high, but everything is warrantied which is very good. Service was excellent, he even took the time to check my kitchen sink which was not on the list of things to do. You don't find that today, where companies have workers, go beyond their normal.
I was considering a tankless water tank. Little did I know all the additional upgrades I would need to do before such an installation. I appreciated getting all the relevant info before I made a final decision.