Jerry was extremely responsive and answered all the concerns we had. He was on time, very polite and knowledgeable about our problem. Work was excellent and clean. He will be our plumber when we need one again, no doubts at all.
Friendly , efficient, on time and notify clients of the arrival, very courteous, respectful and smiling people. Price is explained very well and has a free sink-buster ingredient lol . I highly recommend this Mr Rooter. One call. Clog fall.
I was so happy with the service that I received yesterday, June 5, 2017! Lawana ( so sorry if I spelled that wrong), in the office saw to it that someone responded to my house early, as I had experienced an emergency situation on Sunday. Douglas arrived, who was wonderful from start to finish! I so appreciated him, with his efficiency, professionalism, and kindness! Sal arrived with the camera, and he was also great, completing the diagnosis, ascertaining what was the city's responsibility and what was mine, and then going to the city to explain what he found and confer with them......with a very good result for me! I appreciated this immensely, and felt that Sal's long working relationship with the city department was in large part responsible for the great result! Douglas continued at my house, assessing what I might want to do in the future, completing the current service call, and giving great advice and feedback. It is hard to express how much I appreciated all the help that Lawana, Douglas and Sal gave me yesterday......but it was huge, and really valuable to me at this particular time. Thanks again, so much, to everyone at Mr. Rooter! Mary L. Bassior