It was very quick to get someone out to our house,the vet next day in fact. He was on time and very professional and knowledgeable. Took time to answer other questions unrelated to our issue.
Will use again if we have to, bur hopegully we don't have to.
A couple of years ago I called Mr. Rooter to fix some plumbing at my dad's house. We have not needed them again until recently. When I called they still had dad in the computer, had the address already, and were able to go out within three hours. I was notified who the technician was before he arrived, so I could tell the caregiver who lives with my dad whom to expect at the door. The technician called me after his diagnosis to get approval for completing the job. It was seamless. I definitely recommend Mr. Rooter.
Quick response to plumbing emergency, clean and responsive technician, work area clean and ready for use when he left. This was especially valued, as the plugged toilet was the only one my 103-year-old mother is able to use...
Mr. Rooter has serviced my rental properties many times. Every plumber that has come out has been professional, nice and does a good complete job.
I always trust that when needed they will properly assess the problem and do a good job on the repair.
Mr. Rooter Santa Rosa does great work.