These are very professional guys, you can trust them to treat your home with care. They know what they are doing and are very up front with any costs. We have used Mr Rooter off and on for over 20 years and highly recommend them.
Plumber was punctual, informative and courteous. Turns out we had the same plumber at our house in December 2018 and my husband had the same impression, so you obviously have a great person representing your company!
The woman that took my call was very helpful and friendly, and called back promptly several times when arranging our services.
I've used Mr Rooter at home a few times and at work a couple of times and won't hesitate to recommend your company to others and will definitely use again if the need arises.
I have used Mr. Rooter for probably 25-30 yrs for all of our houses and find the office staff and technicians are always courteous and go above and beyond what is contracted for. I will certainly continue to use Mr. Rooter in future on our properties and will continue to refer friends and relatives for whatever plumbing needs they may have.
Customer service was friendly and helpful, and the plumber Brent was very efficient and detail-orientated, as well as great information.
Please publicly share my name as I.S., Surrey, BC
Very positive experience. Your representatives were professional, efficient, and very pleasant to deal with. They showed up before the stated time on our phone call, and took care of everything we needed without question or delay. Highly recommended!