The technician was very prompt, courteous and thorough. He patiently explained what he was doing and why, showed what he was seeing on the camera scope and what problems needed to be addressed. Excellent customer service overall.
Your representative was really helpful and your service was extremely fast. My regular account plumber could not attend for at least 4 business days and Mr Rooter was there twice within 24 hours and had gone way above and beyond recommending and quickly executing upgraded equipment to cut down on maintenance visits
My service call was scheduled quickly and the office kept me in the loop when the plumber was not able to arrive within the scheduled time. The plumber was polite, professional and knowledgeable and solved the problem.