GREAT ATTENTION TO DETAIL ON ORDERING A BASSO PALTA GRAVEL BIKE, SET UP DONE TO PERFECTION, PATIENT WITH CYCLE TO WORK SCHEME. REALLY PLEASED WITH BIKE- FANTASTIC QUALITY AND BEAUTIFUL RIDE! WILL USE MUD DOCK FOR REPAIRS FOR BOTH BIKES FROM NOW ON.
Very good advice and support when buying a bike, help with fit and test ride. Friendly knowledgeable staff. packing the bike in a box to take it to France much appreciated.
The service on the bike was very good and I can tell the difference. It's great to hear you now have another mechanic, so presumably your wait time will come down.
Late was fantastic at communicating with me about what was needed and did a fantastic service and repair on my bike. I’m 100% happy with the service provided!
I felt Mud Dock really cared about finding the right bike for me and taking time to make sure I had the right information, I didn't feel rushed into the purchase in anyway or feel I was being 'up-solded'. Technical information was well explained and not over detailed or skirted over.
Thoughtful and considered customer service from experts. As a woman who had not cycled in a long time I was a little nervous but the team were warm, friendly and very helpful. They listened to what I needed and recommended the perfect bike and accessories. Thank you to everyone.