Very happy with the check over after my accident, the replacement wheel and for cleaning the bike.
My one niggle is that I needed new cleats to go with my peddles but the Shimano cleats I bought are not comparable with my Look pedals so I’ll have to buy new pedals.
Service seemed thorough. Other than maybe some mud that was missed on the underside of the frame and bar tap a little haphazard (but I’m a little anal and can easily fix), but all the mechanical stuff seems great.
Also really appreciated that things I hadn’t considered were pointed out and fix: head set to high on the stack, so the fastening probably wasn’t super secure. Think spotting that takes a keen eye.
GREAT ATTENTION TO DETAIL ON ORDERING A BASSO PALTA GRAVEL BIKE, SET UP DONE TO PERFECTION, PATIENT WITH CYCLE TO WORK SCHEME. REALLY PLEASED WITH BIKE- FANTASTIC QUALITY AND BEAUTIFUL RIDE! WILL USE MUD DOCK FOR REPAIRS FOR BOTH BIKES FROM NOW ON.
Very good advice and support when buying a bike, help with fit and test ride. Friendly knowledgeable staff. packing the bike in a box to take it to France much appreciated.
The service on the bike was very good and I can tell the difference. It's great to hear you now have another mechanic, so presumably your wait time will come down.
Late was fantastic at communicating with me about what was needed and did a fantastic service and repair on my bike. I’m 100% happy with the service provided!
I felt Mud Dock really cared about finding the right bike for me and taking time to make sure I had the right information, I didn't feel rushed into the purchase in anyway or feel I was being 'up-solded'. Technical information was well explained and not over detailed or skirted over.