Thoughtful and considered customer service from experts. As a woman who had not cycled in a long time I was a little nervous but the team were warm, friendly and very helpful. They listened to what I needed and recommended the perfect bike and accessories. Thank you to everyone.
Excellent from start to finish, from customer service to mechanical excellence through to customer communications. So pleased with my service - it’s like a new bike!
Extremely reliable & positively helpful, without any of the purist-cyclist superiority that can be an aspect of some bike shops. Bought my first Cannondale mountain bike from Mud Dock on coming back to live in Bristol in 1994, stayed with them ever since - although now onto child-hauling cargo bikes!
I had a excellent service from Will at Mud Dock. Will was friendly and extremely knowledgeable about bikes. I felt confident I was fully informed about the bikes from Will, and without a 'hard sell' or feeling pressurised. Amazing service - thank you.