It would be 5 star, especially foe Ellie, the missing star is due to previous tech who was dismissive to the extent that I called for another tech. Ellie did a very thorough yearly check, and was very pleasant to work with.
The Technicians responded when they said they would, They were friendly and explained what they would do. I notice then all around the neighborhood now.
1. Text notice of upcoming treatment.
2. Text notice of tech's arrival time.
3. Providing input about any new or recurring problems.
4. Maintenance of areas outside the home that require cleaning or elimination.
I am very satisfied with the service that I received in the professionalism of their employees and if you’re not satisfied, they will come back and redo anything you asked them with no problems. Great employees.
The staff is pleasant and helpful. All my questions and issues have been addressed satisfactorily. Should a problem arise after a maintenance visit, a technician will come to my home to attend to it without cost. I have been a client for many years and have always appreciated the competency and cordiality of Native Pest Management.