The associate who helped me was knowledgeable, informative, professional, and efficient. I received all of the products and services I came in for, plus some helpful tips I had not considered. It was an outstanding experience.
Great communication and follow through. I called the store about a part they said they had online. They were busy as any bike shop is in the summer. They called me back once they found it and were able to help me ship it to NH. Thank you for help!!!
JB was so helpful in getting the right sized bike for my son. He was very kind and clearly explained what was important to look for in picking the right bike. We will be back. Thank you!
Always a great experience to come to NBX! I needed help with my ebikes and Jason was very helpful in showing me how to fill the tires, etc :) THANK YOU! now off to Block Island to ride!!
I brought in my bike for an issue that resulted in the recommendation for a tune-up. The associates were friendly, knowledgeable, and efficient, ensuring that I knew the steps of the repair process, the estimated completion time, and the cost. When a delay occurred (outside of NBX's control), I was kindly given a loaner bike until the part arrived and my bike repair was completed. I would definitely recommend NBX Bikes.
Great customer service and friendly staff. I stopped in for a quick tech issue and had a great conversation with Matt. I wish you guys nothing but the best.
I only needed a tube this weekend, but I appreciate all the extra time the employee took to answer a bunch of unrelated questions. I would definitely come back for more stuff!