This shop was great !
My mountain bike shoes were falling apart so I ordered new shoes online and the shop was kind enough to try them on for my to see if this brand was a true women's 8 so I did not have to purchase 2 sizes and return one!
Thanks guys they are perfect! Shimano GE 500 size 40 worked great!
Customer service gets an A+, I sent an e-mail request for an estimated delivery as they had posted a notice indicating they were experiencing high order volumes. Well to my surprise I received a phone that answered all of my questions live on the call. This small gesture (speaking to a human) ensures that I will be a repeat customer!
I liked that you have a large selection of xc ski boots, especially combi boots, which most other shops do not have. Same for skis, although it is end of season so understand having fewer choices for fit. I appreciated the friendly and helpful staff, and quality care for fit of boots and especially with the fit of skis.
Each of the people I worked with during the purchase process were knowledgeable, and friendly. I made 2 round trips from out of town to get the bike and it was totally worth it!
Thanks,
[FIRST NAME REMOVED]
Jake replied to my detailed email and already had a few skate ski package options ready when I arrived Saturday afternoon. I feel I got lots of genuine help and patient expert advice and support throughout my shopping experience. I needed that, because even though I have been classic cross country skiing for 52 years, I didn't know enough about skate skiing.
Despite the warm weather I was still able to take the new skis to WinMan trails the next day and I am very happy with the equipment.
Great service, they went above and beyond @ Berkie 2026. They helped my wife get a pair of boots the day before her race and were amazingly juggling a store full of skiers making sure everyone was assisted. Top notch!
The quality of merchandise is fantastic and the staff is knowledgeable, friendly and helpful. Because of this it’s also my go to store for my ski and bike gift recipients gift card.
Hi end products of which our young sales girl was very, very helpful with. She tried to match equipment with our skill level. When we are ready to purchase a complete set of skis, boots and pipes we will be back.