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   6274 Reviews
15569 HWY 63 North
Hayward, WI 54843
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Recent Reviews:

Service is great

Staff very friendly, knowledgeable, helpful. It’s easy to come into a store and have the staff so helpful

Great customer service.

The team at New Moon are great at servicing our families bikes and ski's and sharing their knowledge and experience when we need to upgrade to new equipment.

Renting bikes from New Moon was the highlight of our family trip. I can’t say enough good things about this bike shop. We had so much fun and the entire experience from start to finish was smooth, professional and Joyful. I look forward to our next trip up north when we can do this again. New moon will provide you with what it takes to have a great time. You will not be disappointed.

Picked up my new bike & was in & out in a timely manner. Was pleasantly surprised to be greeted by the super nice border collie laying on the front rug as I am a huge dog lover. The gal that helped me was exceptionally nice with awesome energy!! :)

New Moon Bike service Department hardworking, all Staff so pleasant to deal with, got me up And going faster than expected

Michaela and the rest of the team that I interacted with in the repair shop were exceptional. They were helpful, friendly, knowledgeable and made all of the needed repairs on time to prepare me for a fun weekend of riding. A pleasant and perfect experience.

Friendly and fair. Highly recommend.

Everyone I dealt with was very professional, very courteous. Communication was great - I always knew the status of my order. Thank you!! Sharon

Great customer service, as always!

Always a great conversation and talking details and getting insights. Appreciate the service and friendship

Prompt, thorough, professional. A little pricey for labor but Chris seemed like he really knew his stuff and did an amazing job

The best customer service ever!!!

Friendly and highly knowledgeable staff. Great products.

Service is great and fast and the staff is exceptionally friendly and helpful every time I’ve ever been there. Prices are very reasonable. I would recommend my family and friends.

Just getting back and following up Really appreciate I would like to be able to phone but get the answer phone but that could be my misrepresentation of the time zones

I appreciate the staffs knowledge and eagerness to help problem solve and get me back out on the trails.

Quality full suspension bike rental and advice for trail riding at Fish Hatchery Trail!

As usual the staff was friendly and knowledgeable.