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   4436 Reviews
15569 HWY 63 North
Hayward, WI 54843
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Recent Reviews:

Products are all great. The biggest thing I like is the devotion the store and all the staff have to customer service and customer satisfaction. On this particular purchase I picked out what I wanted they did not have it in stock they ordered it on Thursday told me it would be in the middle of the following week. The product was a bicycle it came in on Monday was assembled on Monday and I had a call on Tuesday stating it was ready. Service just does not get any better than that.

Great people, great products, and a total treasure of resource for those visiting the North Woods in any season!

Great customer service and knowledgeable staff!

Second ski package purchase from New Moon. Highly recommended for their service, dedication to customer satisfaction, and price.

Great Price ! And had in stock what I couldn't find anywhere else.

They are both great. I really like working with Joel. Great prices and selection. Great shipping. They also lead you into making good decisions as the experts.

Quality products and knowledgable, friendly staff

You Guys Always go the extra mile and treat everyone like they are a friend of a friend

Staff were very helpful and explained the products very well

Excellent communication, local dealer had ordered this item and a battery for me a few months ago, didn't get the mounting kit as they said it was on backorder. New Moon was able to get it for me and I had it in my hands very quickly. Thank you!

The service is always good.

Always a pleasure to do business, knowledgeable and very personable.

Responsive, expert and helpful. Just what you want from a cycle shop.

Jeg er glad for at det er noen som snakker norsk som jobber der. Takk så mye for brevkortet. Anyway, very prompt service for the simple items I purchased. I would do business with them again.

I am so excited and thrilled with my ski package purchase! The summer sale is amazing, ordering was pretty straightforward and the shipping was immediate. I wasn't sure I had completed all the online ordering steps correctly (I was doubting how to suggest my shoe sizing for ski boots), so emailed to confirm and very much appreciated the additional communication provided by the team.

Super fast shipping! Great prices

I walked into the store without an appointment and a stripped chain ring on my mountain bike. The mechanic immediately put my bike on the stand, had the same chain ring in stock, and had it replaced within 15 minutes. Incredible service and value and I was back on the trails without missing a beat.

great, quick service

Very knowledgeable and helpful staff!!

Very pleased with a recent bike service. Our service representatives were very professional, informative and friendly. We plan to purchase new mountain bikes in the near future and we will definitely consider New Moon.