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   7303 Reviews
15569 HWY 63 North
Hayward, WI 54843
8007548685
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Recent Reviews:


Why would I go anywhere else? I have always been well aware of the expertise and service I have received. I don't have to mention the friendly staff. New Moon is over the top!
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Friendly, professional, affordable and timely service for my bicycles.
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I can’t recommend New Moon Bike & Ski enough. From the moment you walk in, you can tell this place is driven by passion and expertise. The staff is absolutely amazing—knowledgeable, friendly, and genuinely invested in helping you get the most out of your time on the trails. Whether you need up-to-date trail reports or guidance on selecting the right gear, they take the time to understand your needs, your experience level, and your ambitions in your silent sport. They don’t just sell equipment—they make sure you leave confident and excited, fully equipped for whatever adventure you’re heading into. If you’re in or around Hayward and into biking, skiing, or any silent sport, this is the place to go.
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Great customer service and knowledge.
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Fast and friendly service.
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Service was fantastic. Thank you Hannah!
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Though I was a bit sticker shocked with the tune up price, it was worth every dime. My bike is not a mountain bike, not a racing bike nor a fat tire bike, it’s just a simple Grammie bike with Panniers and a bell on the handle bar. I brought it in for new tubes. There was more that needed repair just for safety reasons alone. Yay us!!! Thanks Chris!
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I needed emergency bike maintenance and they fixed it as I waited for it. The staff can’t be friendlier.
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The Staf is always there to help with whatever you’re needs are!
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All owners and employees go out of their way to educate and offer products and services without a "hard sell" approach. Friendly and easy going is a great way to describe the atmosphere in their shop.
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Excellent personalized service. Helped us find exactly what met our expectations and budget.
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Service was outstanding and pricing was very fair. The owners of New Moon are fabulous and always put customer service and satisfaction at the top of the list. Love this bike shop
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New moon staff are very helpful and knowledgeable, in person or on the phone . Equipment is great One of my first stops when I come to the Northwoods
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Good, clear and honest communication
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Sales and service is the best. I have never dealt with a better organization than theirs. From the bottom of my heart, thank you. We get a lot of rental bikes off of you guys. When friends come over instead of buying them like I did, thank you.
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New Moon Ski & Bike has the Toko ski tuning items I need! I have relied on them the past few years, they have what I need and at a great price point. Ordering is easy and the items I need are shipped quickly at a reasonable rate!!!
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As always, New Moon comes through with what I needed. I was looking for a cool Hayward shirt for a friend overseas. Found at New Moon!
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The customer is treated with respect no matter how simple the repair request might seem. The pricing is within reasonable ranges for our area. They always back their products. But most of all, the staff are fun people to visit and to have a laugh with.
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Great customer service!
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Friendly knowledgeable staff always ready to help with skiing and biking endeavors. The go-to shop for NW Wisconsin silent sports!
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