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   6835 Reviews
15569 HWY 63 North
Hayward, WI 54843
8007548685
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Recent Reviews:


Everyone was very helpful and knowledgeable. Chris and the service department did excellent work! Easy to work with, great all around experience. 10 out of 10! Thanks guys!
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Great service and advice from New Moon
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Service is always prompt and done correctly! They are the best!
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Great customer service and product knowledge!
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I love the front desk staff and repair department! They know our family, remember us, and we so appreciate their time and effort!
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Great service, easy interactions, very fair price.
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Fantastic service!
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Great service and quality products.
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New Moon is a gem of a shop in a gem of a trail biking area. Always helpful friendly staff who know everything there is to know.
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Joel was an excellent salesmen. Great customer service!!!
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I really like everything about the store, from the people down to the supplies they sell. The best bike shop I have ever been to. Would totally buy from them again.
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Always the best products and service. Friendly staff that know what they are doing. Thanx
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Quality and willingness to help me when I have specific needs.
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We were very pleased with the biking bibs that were recently ordered. They fit perfect and looked to be of excellent quality.
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Top of the line products with service to match!
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The Service Department was great. It was a busy Memorial day weekend day. Jake took the time to fix a difficult tire repair and provide me with options then followed through to completion. Went above and beyond to make sure the repair would provide reliability for me longterm not just get me out the door.
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Was able get me in to repair a spoke within 90 minutes. Thanks for the prompt service.
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Very helpful and knowledgeable with free excellent customer service.
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Had a great experience buying a new bike from these guys. I ordered online and came to the shop to pick it up. Upon arriving I realized that part of the front brake assembly was scratched significantly. Chris immediately offered to replace it free of charge and make sure my bike looked perfect going out the door. He finished the part swap quickly and then made sure we had everything we needed. I’d definitely buy from them again!
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Expert advice on equipment, waxes for specific events.
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