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   6830 Reviews
15569 HWY 63 North
Hayward, WI 54843
8007548685
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Recent Reviews:


Always the best products and service. Friendly staff that know what they are doing. Thanx
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Quality and willingness to help me when I have specific needs.
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We were very pleased with the biking bibs that were recently ordered. They fit perfect and looked to be of excellent quality.
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Top of the line products with service to match!
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The Service Department was great. It was a busy Memorial day weekend day. Jake took the time to fix a difficult tire repair and provide me with options then followed through to completion. Went above and beyond to make sure the repair would provide reliability for me longterm not just get me out the door.
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Was able get me in to repair a spoke within 90 minutes. Thanks for the prompt service.
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Very helpful and knowledgeable with free excellent customer service.
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Had a great experience buying a new bike from these guys. I ordered online and came to the shop to pick it up. Upon arriving I realized that part of the front brake assembly was scratched significantly. Chris immediately offered to replace it free of charge and make sure my bike looked perfect going out the door. He finished the part swap quickly and then made sure we had everything we needed. I’d definitely buy from them again!
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Expert advice on equipment, waxes for specific events.
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Always know what I need and fast getting parts
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Once again, New Moon is our go to place for the best service! The ski pole repair was quick and reasonable.
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The New Moon owners and employees are always eager to help us and make recommendations, and they have a nice range of accessory and clothing options. They are extremely knowledgeable and know how to accurately match us with bikes, skis, and whatever else we're seeking when there or inquiring via telephone. We've worked through New Moon for several years and always return due to their top-notch personalities and service. We highly recommend New Moon Ski & Bike!
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Fast shipping! Very happy, would purchase from again.
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Great service from knowledgeable staff.
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I'm seriously considering purchasing an electric fat-tire bike from them, and the staff were super helpful.
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Location, knowledge of product, selection quality, Long history of customer satisfaction. Your customers are our customers. Small town business.
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Purchase a very nice Specialized over the weekend. I initially purchased a specialized epic evo, after the purchase I realized this bike didn’t fit my riding style. Working with Joel, I decided to upgrade to the epic 8 expert. Joel was understanding and wonderful to work with, I would not hesitate to purchase another bike from New Moon. Also, the epic 8 is an awesome bike that is light, comfortable and fast!
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The entire crew at New Moon is highly knowledgeable about skis, bikes, skills, techniques, and troubleshooting. Their willingness to dish out practical advice is beyond measure and their customer service is world class
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Great friendly knowledgeable people. Thanks for the hot wax bike chain job !! Worked excellent.
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Very friendly and helpful.
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