The entire crew at New Moon is highly knowledgeable about skis, bikes, skills, techniques, and troubleshooting. Their willingness to dish out practical advice is beyond measure and their customer service is world class
Super friendly staff, quick turnaround time, and thank you for taking the time to go over local bike trails- I had an amazing ride after picking up my bike!
The most comprehensive selection of Nordic gear and wax with expert and very patient staff who love to teach their customers as we adapt and grow into new sports or advance our knowledge toward life-long activities.
This is my 2nd bike purchase, with new moon. Both transactions went very smooth ,but more importantly the staff was upbeat, positive, and made me excited to get out and ride. Amazing staff with top of the line gear
The Repair Specialist - I believe his name is Chris, was helpful, made excellent suggestions to my repair list and came in under the original estimate. Chris was knowledgeable, courteous and completed the repair earlier than anticipated. I have my older bike made new again and I am grateful.
I love dealing with hometown. People. I had a business in town and I love dealing with people instead of China and the internet. I'd rather deal with people I know.
The bike was upgraded in a very quick time frame. The only complaint is , we were told that a phone call would be made to me before the work began. Received no phone call.