Just placed two phone orders. Agents were friendly and very helpful. Your system could use a little improvement. Should be able to contact sales agent directly and not have to go through an operator. Was disconnected while waiting for an agent - annoying. I am a long term customer and recommend you to all my friends. Keep up the good work.
Great price, great product and exceptional online service!! I like buying from an actual store that offers a nice retail service to a local community (not just a warehouse,) but I'm sometimes cautious about what kind of service and speed of shipping, etc, I'll receive from a brick and mortar. I ordered sunglasses from your shop at a great price then hoped they'd be mailed quickly. WOW- did you impress! My item was shipped immediately- received within days. Not only speeding shipping, but also nicely packaged. I'm so happy with the whole experience. Thank you- thank you!
Fantastic service! I placed an order for some ski wax and when it turned out part of the order wasn’t going to be available in a timely manner, Joel recommended replacements and promptly shipped them. Thanks!
The friendly atmosphere and knowledgable staff are very welcoming and made purchasing new skis, this time and a new bike last year, a very enjoyable experience. They made sure that I was getting exactly what I was looking for and helped to make sure that I was not getting equipment which was unnecessary or not right for my experience level.
Thanks New Moon!