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   6813 Reviews
15569 HWY 63 North
Hayward, WI 54843
8007548685
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Recent Reviews:


Great staff, mechanics are highly skilled, friendly and willing to help in anyway they can.
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Always great service!
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They go above and beyond! Wonderful staff and superb products
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Professional and friendly service department , . I always feel welcome when I come in. I wouldn’t think of going anywhere else for my biking needs.
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Best service anywhere. Knowledgeable and friendly staff. Great product inventory.
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Super friendly staff, quick turnaround time, and thank you for taking the time to go over local bike trails- I had an amazing ride after picking up my bike!
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Friendly and prompt-very thorough on new e-bike instructions as well as range extender!
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Friendly service, very knowledgeable. Highly recommended
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The most comprehensive selection of Nordic gear and wax with expert and very patient staff who love to teach their customers as we adapt and grow into new sports or advance our knowledge toward life-long activities.
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This is my 2nd bike purchase, with new moon. Both transactions went very smooth ,but more importantly the staff was upbeat, positive, and made me excited to get out and ride. Amazing staff with top of the line gear
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The staff was very helpful and proffesional. From first time bikers to advanced skiers, they'll take care of you.
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Great service yesterday and a quick completion.
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The Repair Specialist - I believe his name is Chris, was helpful, made excellent suggestions to my repair list and came in under the original estimate. Chris was knowledgeable, courteous and completed the repair earlier than anticipated. I have my older bike made new again and I am grateful.
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I love dealing with hometown. People. I had a business in town and I love dealing with people instead of China and the internet. I'd rather deal with people I know.
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The bike was upgraded in a very quick time frame. The only complaint is , we were told that a phone call would be made to me before the work began. Received no phone call.
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personal service
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Friendly, knowledgeable, and responsive!
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My touring bike needed to be completely checked over and serviced for an upcoming bike packing road trip. I also wanted to make some modifications and additions to the bike. Chris made it happen and couldn't be happier how it turned out. i took it out for a 40 mile ride yesterday and felt like i bought a new bike. New Moon is a shop that you can trust to do the right thing and take the extra time to make sure you get what you wanted.
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Great people! Excellent service!
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Holly Reynolds and her staff are knowledgeable and very kind.
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