The ease of checking in and the quick availability of taking the shuttle bus to the airport. What I was disappointed about was I had booked my parking spot from 3/27-4/3. Unfortunately my 3/27 flight was canceled. I had no control of what happened. I would have expected a courtesy credit for the unexpected cancellation. Nonetheless it was a safe and friendly experience by all employees
I like that you pick us up where we park & bring us back to our car, helping with luggage. I appreciated the water at the exit, but we could have used some when we arrived. It was a little tricky to get to 78W, but we found it.