During the recent snow, the drivers did an excellent job in picking us up. The person at the gate was also helpful in advising where to park, since there was a lot of snow.
The people who we come in contact with every time are so kind and you can’t replicate that artificially. We will always keep coming back! Our most recent experience including them cleaning off our car after a huge snow storm. We didn’t have any cash left and the attendant gracious said, “It’s okay Ma’am, get me next time.” I will certainly look forward to doing that! We do have a suggestion- please add a group Venmo QR code outside or give these guys individual business cards with Venmo QR codes on them because they deserve tips for their hard work when us millennials don’t have cash :-). Thank you!
Ease of getting to the airport. I traveled during a snow storm and because I chose to do the valet parking, my car was cleared off for me when I got off the shuttle bus. That was a huge relief and very much appreciated.
I recently used The Parking Spot in Newark, NJ for the 1st time at the end of January. I was nervous, unsure what to expect in regards to service, safety & transportation. Needless to say TPS exceeded ALL of my expectations! I can not recommend this facility enough!! The drivers were waiting when we arrived, we're courteous, helpful & quick and the shuttle arrived quickly when we arrived home. We were dropped off right at our car and helped w/ our luggage. Ty all!!
Very convenient. The only recent issue we had was getting a pick up at the lot to get to the terminal when we arrived at 9 PM. Usually a van follows us to our parking spot but I guess the number of cans is reduced at night. No clear way to signal one.
Directions were easy to understand, Drop off was easy, transportation to and from the airport was great and pick up was easy as well. Will definitely be using The parking Spot services again.