The thing I like most about NexTech so far is that it is local. I can speak with a real person who lives in this vicinity. I am a brand new customer. I was pleased to be able to speak with Edward at the Help Desk about a problem with my I-Pad following my recent connect to NexTech. He was very patient with me and we were able to ascertain that my I-Pad is indeed hooked up to WIFI. While we still were not able to facilitate my being able to do facetime with my out-of-town & country family members, Edward did give a really good effort over the phone. I appreciate also that it is possible for me to make my payments locally and not have to mail them in to some distant place.
David Ramsey in the Great Bend office has also been helpful, knowledgeable, and friendly. My previous long-term company, AT&T was about to discontinue my internet access as well as my landline phone which I wanted to keep. David advocated for me so that the crew came out & connected me to NexTech and I have internet. After about 30 years with AT&T, I did not feel their "love", so I am looking forward to a better experience with NexTech. I am hopeful.
The guys who came to install were very efficient they came and found the easiest way to hook up — hooked up and left
We have never had WiFi before so didn’t know that the closer to our tv the better the HF will be—
It works ok but we were told we would have lots more HF if it were closer to our tv
That’s the reason we had it installed—so far we have had no problems
If we have any we will let you know
So far it’s been ok
Thank you
Great service getting set up. Feel like the picture is better with the fiber optic. Have plenty of channels to choose from to watch. Internet seems fast.
We are happy with our move to you!
I'm so glad I switched to Nex-Tech, I love it and the guys who installed it were great and explained everything and answered my questions I had. Very pleased.