The individual I talked to on the phone was extremely helpful! He advised me he would send a service man out and he came very quickly. He was extremely polite and fixed the problem quick and efficiently! I am glad you sent out this survey as I was wanting to commend Nex-Tech on this great service.
Came promptly when I called about downed line. Was not nex-tech line. They also chainsawed a broken limb which was very helpful for me to be able to cut up and dispose of the downed tree.
The service desk is always very patient when I call,. I am not very up tdo date on the new tech things.
I I get help quickly when I need a service visit.
Very responsive when we called to report a neighbor’s tree had taken down our internet line. Once the City got limbs out of power lines your guy got it fixed.
Your techs were very polite and patient. They helped me through some rather complex setup issues. I needed service at my location, and a service tech was out within just a few hours, on a cold and snowy dat. Excellent service!
The work was done fast and efficiently. The service provider was professional and friendly and made sure my service worked before leaving. I would recommend it to everyone!